Privacy Policy

At Propitious Firm Sdn Bhd, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, engage our consultancy services, or interact with us online.

Information We Collect

We may collect the following types of information:

Personal Information:

  • Name, contact number, email address, shipping and billing address
  • Payment details (processed securely via third-party payment gateways)

Order Information:

  • Purchase history, cart contents, and delivery preferences

Website Usage Data:

  • IP address, browser type, device information, and browsing behavior using cookies and analytics tools

Marketing Preferences:

  • Your opt-in choices for newsletters, promotions, or updates

How We Use Your Information

Your information may be used for the following purposes:

  • To process and deliver your orders efficiently
  • To provide customer support and respond to inquiries
  • To improve our website functionality and user experience
  • To send order confirmations, shipping updates, and promotional materials (only with your consent)
  • To comply with legal obligations and protect our rights

Data Protection & Security

We implement strict security measures to protect your data:

  • Data is stored on secure servers with restricted access
  • Sensitive information is encrypted and transmitted through secure platforms
  • Only authorized Propitious Firm Sdn Bhd personnel have access to client data

Please note that while we take all reasonable steps to safeguard your information, no online transmission is 100% secure.

Sharing of Information

We do not sell, trade, or rent your personal information. We may share your information with:

  • Payment processors (e.g., BillPlz, Chip) to complete transactions
  • Shipping partners for order delivery
  • Marketing or service providers (e.g., email systems) with your consent
  • Legal authorities when required by law

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

  • Cookies help us understand user preferences, track site performance, and deliver targeted ads
  • You can manage cookie settings in your browser, but some features may not function optimally if disabled

Your Rights & Choices

You have the right to:

  • Access or correct your personal information
  • Request deletion of your data (where legally permissible)
  • Opt out of marketing communications at any time by clicking the “unsubscribe” link or contacting us

Retention of Data

We retain your information for as long as necessary to:

  • Complete purchases and provide customer support
  • Comply with legal, regulatory, and tax requirements
  • Maintain order and transaction history for service quality

Third-Party Links

Our website may contain links to external websites (e.g., regulatory authorities or professional resources). Propitious Firm Sdn Bhd is not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

Changes to Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the revised effective date. Your continued use of our website constitutes acceptance of these changes.

 

If you have any questions regarding these Terms & Conditions, feel free to reach out to us:

Propitious Firm Sdn Bhd
Phone: +6012-662 9979
Whatsapp: +6012-662 9979
Email: info@propitiousfirm.com

Thank you for choosing Propitious Firm Sdn Bhd as your trusted partner in accounting and business consultancy.